Website Usage
By using GiftDost, you agree to these Terms & Conditions. You are responsible for providing accurate account and delivery information while placing an order.
Eligibility
You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and all activities carried out through your account.
Products & Pricing
All products, descriptions, prices, and offers are subject to availability and may change without prior notice. GiftDost reserves the right to correct pricing errors or cancel affected orders with a full refund where applicable.
Product Variations
Flowers, cakes, and handcrafted gifts may vary slightly in color, design, size, or decoration. If an item is unavailable, GiftDost may substitute it with a similar product of equal or higher value.
Orders
An order confirmation only acknowledges receipt of your request. Your order is considered accepted once it is processed for dispatch. GiftDost reserves the right to refuse or cancel any order due to stock limitations, payment issues, logistics, or suspected fraud.
Delivery
Delivery timelines are estimates and may vary due to weather, traffic, festivals, or other unforeseen circumstances. Courier and hand-delivered products may arrive separately.
Customer Responsibility
Please provide accurate recipient details, including name, phone number, and delivery address. GiftDost is not responsible for delivery failures caused by incorrect or incomplete information.
Payments
Payments are processed securely through trusted payment gateways. GiftDost is not responsible for delays or technical issues caused by third-party payment providers.
Order Changes & Cancellation
Orders can only be modified or cancelled before preparation or dispatch. Same-day and personalized orders cannot usually be cancelled once processing has started.
Returns & Refunds
Returns are not accepted for perishable or customized products. Refunds or replacements are only available for verified cases of damaged, defective, incorrect, or undelivered items, as per our Refund Policy.
Intellectual Property
All website content, including text, images, logos, graphics, and trademarks, is the property of GiftDost and may not be copied or reproduced without written permission.
Limitation of Liability
GiftDost is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our maximum liability shall not exceed the amount paid for the affected order.
Fraud Prevention
GiftDost reserves the right to cancel suspicious orders, request identity verification, and take legal action against fraudulent transactions.
Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
Termination
GiftDost may suspend or terminate user accounts that violate these Terms & Conditions or engage in fraudulent or unlawful activities.
Policy Updates
GiftDost may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the latest version.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.